Our team at Fulp Family Dentistry wants to assure you that we are OPEN and here for all your dental needs. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety and patient care.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- We will have a team member outside when you arrive to check your temperature and screen you once again.
- We have hand sanitizer that we will ask you to use when you enter the office.
- Currently we are not using our waiting room. You will go straight to your appointment room when it is ready. We hope to open it again in the future.
- Appointments will be managed to allow for social distancing between patients. Times will be staggered to reduce patient interaction.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the office at any one time.
- For your safety and ours, there may be a minimal fee at your appointment associated with the additional personal protective equipment (PPE) necessary to provide you optimal care while keeping your safety as our number one priority. Insurance companies are evaluating coverage on this fee as well.
- We recommend patients to wear a mask in and out of the office if you have one.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
We look forward to seeing you again soon and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 229-382-7996 and someone will be happy to assist you.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.